.当你到外洋旅行而预定旅店被取消时，该如何与旅店服务员交流：A: My name is Jack Brown, I've a reservation.我叫杰克·布朗。我已经预订了房间。B:I am sorry, Mr. Brown, but we didn't expect you any more today. You had planned to arrive at about seven tonight.but it is near eleven now. so we canceled your reservation.很歉仄，布朗先生。我们没想到您今天还会来。

你预订的时间是晚上7点左右到达，但现在已靠近半夜11点了，所以我已把您的预约取消了。A:Yes,I didn't have a chance to call you. do you have any other rooms available?是的，我没有时机打电话给你们，你们现在另有其他空房吗？B:We only have an executive suite available now.我们只有这套总统套房了。A: How much is this?几多钱？B:Three hundred fifty dollars a night, They have a bedroom, a living room and a bathroom as well as a kitchenette.350美元一晚，配有卧室，客厅和浴室另有一个小厨房。

A: That's pretty expensive,but I guess I've no choice, Can you change me to a regular deluxe room tomorrow.太贵了，不外，我想今天别无选择，你明天可以给我换普通豪华房吗？B:OK Tomrrow afternoon we can, Do you wish to stay in the executive suite for tonight?好的，明天下午可以换，今晚您计划住这总统套房吗？A: Sure, but I want to change rooms tomorrow.那可定了，不外明天要给我换房。B: No. problem没问题。2.在外洋旅行，需要在旅店洗衣服及熨烫衣服服务时，该如何与旅店洗衣部人员交流：A:What can I do for you?我能为您做些什么？B: Could you send someone up for my laundry, please? Room 908,Bell.请问能派人到9房间取要洗的衣服吗？908房间，贝尔。

A:Certainly,Mrs.Bell, A valet will be up in a few minutes.固然可以，洗熨工马上就到。B:Good. I also have a silk dress which I don't think is color-fast, Will be color run in the wash?好的，我有一件丝质的连衣裙，不知道是否不褪色，洗衣时是否掉色？A:We'll dry-clean the dress, Then the color won't run.我们会干洗这连衣裙，这样就不会掉色。B:Are you sure? Good! And the lining of my husband's jacket has come unstitched, it might tear over further while washing.你能保证吗？太好了，另有我丈夫的夹克衬里开线了，洗衣时开线处是否会更大？A:Don't worry, Madam. We'll stitch it before washing.不要担忧，女士，我们洗前会把开线缝好的。

B: That's fine, Now. When can I have my laundry bak?很好！那我何时能取回洗的衣服？A:Usually it takes about two days to have laundry done, But would you like express service, that is, within the same day.通常两天就能为您洗好，不外，你要快洗服务，也就是当日取。B:What is the difference in price?价钱上有什么区别吗？A:We charge 50% more for express, but it only takes 5 hours.快洗要加收50%，只要5小时。B:And for same day, will I get the dress and shirt back this evening?如果当日取，我可以在今晚前取回我的衣服和连衣裙吗？A: Yes, madam, All deliveries will be made before six o'clock.是的，女士，所有的衣服将在6点钟之前完成。

B:I'll have express then.那我要快洗吧。

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